Does anyone know if there is a way to Automatically log out an Agent that is logged into CAD and has been in a NOT READY state for X amount of time?
Any help with this would be much appreciated.
Thanks
Mike
Cisco Application Administration - 7.0(1)SR04ES06_Build060
Package: Cisco Unified CCX Premium
Cluster: default
Any help with this would be much appreciated.
Thanks
Mike
Cisco Application Administration - 7.0(1)SR04ES06_Build060
Package: Cisco Unified CCX Premium
Cluster: default