I have a small call center setup (it's new and working) but the agents are seeing something odd. I have setup 4 buttons for them login, auto-in, aux-work and logout. They are all following the directions I gave them but it seems the system will place them in aux-work after a while. The center is not always busy and sometimes they go awhile with out calls. I tried to find a timeout setting but can't seem to locate anything like it. Definity G3si V12