Please help. Some of my users are experiencing issues with some auto forwarding scheduled activities - searching the number of records process. I am new to goldmine but this issue does not allow them to function properly. Does anyone have any ideas??
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Auto forwarding scheduled activities
- Thread starter awoodall
- Start date
What is the problem their experiencing?
Regards,
Richard.
PRIOR Analytics UK
Winners of the LBA Customer Service Award.
Regards,
Richard.
PRIOR Analytics UK
Winners of the LBA Customer Service Award.
Probably more like "auto forwarding scheduled activities". I suspect they're on an older DELL with windows 98 or 2000 and have a Dell-branded diamond video card.
Have they ever used GoldMine from that machine? If not, then you can straighten this out by right-clicking on the windows desktop and going to Properties. Then to the Settings tab, Advanced button and then to the Troubleshooting tab. Kick the slider down a notch or two and restart the machine. Then start GoldMine. Does the annoying pop-up continue? If it does, rinse, lather and repeat by ticking the acceleration slider in the troubleshooting area down another notch and rebooting again as needed until the behavior no-longer happens. Keep in mind, of course, that lowering this setting will reduce performance in video games for the user(s)..
Doug Castell
Castell Computers
(310)601-4738
Have they ever used GoldMine from that machine? If not, then you can straighten this out by right-clicking on the windows desktop and going to Properties. Then to the Settings tab, Advanced button and then to the Troubleshooting tab. Kick the slider down a notch or two and restart the machine. Then start GoldMine. Does the annoying pop-up continue? If it does, rinse, lather and repeat by ticking the acceleration slider in the troubleshooting area down another notch and rebooting again as needed until the behavior no-longer happens. Keep in mind, of course, that lowering this setting will reduce performance in video games for the user(s)..
Doug Castell
Castell Computers
(310)601-4738
- Thread starter
- #4
Ok the issue seemed to resolve itself. It seems to be a common issue, but not one that lasts. I found another forum where a user had the same issue. Here is the link.
It does not seem to be an isssue with the card since my users laptop is rather new and a HP. I will try the settings fix if the issue returns.
It does not seem to be an isssue with the card since my users laptop is rather new and a HP. I will try the settings fix if the issue returns.
- Thread starter
- #5
- Thread starter
- #6
Also (I should have mentioned earlier...sorry) this is only an issue with citrix users. The local users do not experience this. I did have them try to adjust their display settings, no luck but they have been using the same pc right along. Thanks again.
- Thread starter
- #7
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