Auto forwarding scheduled activities

[awoodall]

Please help. Some of my users are experiencing issues with some auto forwarding scheduled activities - searching the number of records process. I am new to goldmine but this issue does not allow them to function properly. Does anyone have any ideas??

 

[richardy]

What is the problem their experiencing?

Regards,

Richard.
PRIOR Analytics UK

http://www.prior-analytics.com

Winners of the LBA Customer Service Award.

 

[goner]

Probably more like "auto forwarding scheduled activities". I suspect they're on an older DELL with windows 98 or 2000 and have a Dell-branded diamond video card.

Have they ever used GoldMine from that machine? If not, then you can straighten this out by right-clicking on the windows desktop and going to Properties. Then to the Settings tab, Advanced button and then to the Troubleshooting tab. Kick the slider down a notch or two and restart the machine. Then start GoldMine. Does the annoying pop-up continue? If it does, rinse, lather and repeat by ticking the acceleration slider in the troubleshooting area down another notch and rebooting again as needed until the behavior no-longer happens. Keep in mind, of course, that lowering this setting will reduce performance in video games for the user(s)..

Doug Castell
Castell Computers
(310)601-4738

http://www.castellcomputers.com

 

[awoodall]

Ok the issue seemed to resolve itself. It seems to be a common issue, but not one that lasts. I found another forum where a user had the same issue. Here is the link.

http://www.contactreview.com/mb/showflat.php/Cat/0/Number/44084/an/page/vc/1

It does not seem to be an isssue with the card since my users laptop is rather new and a HP. I will try the settings fix if the issue returns.

 

[awoodall]

Has anyone found an answer to this? This has happened to me twice, and each time it runs it's course for a day and then ends, but that day I hear it from the users. Any help would be appreciated.

 

[awoodall]

Also (I should have mentioned earlier...sorry) this is only an issue with citrix users. The local users do not experience this. I did have them try to adjust their display settings, no luck but they have been using the same pc right along. Thanks again.

 

[awoodall]

It seems that this issue has alot of people stummped I have found this in an old Tek-Tips thread. thread868-612179, Thanks for all the help, but I think the only solution for this may be time.