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Auto Call Pickup in CCM 4.1.2

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jerake75

Technical User
Dec 8, 2003
323
US
Anyone else experiencing:

- Call pickup randomly stops working for a given pickup group?
- When the call pickup key is pressed, nothing happens on the phone screen?
- Only internal calls can be picked up within a given pickup group?
- Only external calls can be picked up within a given pickup group?

I have experienced every single one of those issues since going to 4.1.3 and turning on Auto Call Pickup. Problem is, when I turn it off (the only real fix thus far), any pickup groups with 3 or more phones in them still has the same issues.

I see they've released 4.1.3 SR1; has anyone applied this to their servers specifically to fix a problem with call pickup? I'm interested to see if this fixes your issues (I can't apply it to my production servers, we're in the middle of a switchover to new server models).

TMH
 
I typo'd my post title; I meant 4.1.3...

TMH
 
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