Auto attendent trouble(novice on system)

[minnesotajim]

I am helping a guy in Oklahoma remotely on a Partner Voice Messaging PC Card R3. We are trying to get the night button on Station to push the call to aa. Currently the layout of the system is as follows: external call shipped off to the co aa, then you select one, two or zero. If you select one or zero you get transfered to the clinic and the aa only if all the lines are in #206. When they are not you ring station 10 if the night button is on or off.
What are we missing?

 

[1043]

I don't understand a word your saying.Can you be more clear.

 

[TheDoz]

Partner System Programming:
Press Feature 00, press the left intercom button twice, dial system code.
Dial #505
Dial 7
Enter 78 press 1 to Assign
Dial #505
Dial 7
Enter 79 Press 1 to Assign
Dial # 506
Dial 2 For night
Enter line number 01 for line 1 etc.
Press 0 for for number of rings to answer
Repeat the #506 for each line etc.
Then dial #206 and assign Lines to Auto Attendant
Dial #206
Dial 7
Dial 01 Press 1 to Assign
Repeat the # 206 for each line
Now assign a night button on station 10
Dial #503
Press 3
Press button where you want to put the night button
Press the night button and call in on one of your lines and the A A should answer in a half of a ring.

Jack of all, master of none!

 

[minnesotajim]

Thanks TheDoz....I will have the customer give this a try.

 

[messagelink]

The Doz, that was very nice of you helping a novice, just what this board is for.

Some people on this board would have just told the guy to call a vendor. You just saved him a lot of time and money for a simple procedure.