Auto Attendant..

[fordhouse]

We previously had our main line ring to a specific hunt group. We now have it ringing to one specific ext. My question is how can I have it ring just to 5501 not roll over to any hunt group and after about 4 rings the auto attendant picks up to further direct the calls?

Probably simple I know but our Avaya Support (locally) here is unresponsive. Thanks for the help.

 

[IPGuru]

send the call to a hunt group anyway but only ad the 1 user
enable VM on the group
set the no answer time to aprox 12 seconds
create a leave entry point for the group in VM Pro.

this should no enable you to programm an attendat system

 

[IPAlot]

I think guru means
this should yes enable you to programm an attendat system


Soopa Doopa Intergalactic IP Office installation mechanic and configuration corruptor from way back.

 

[IPGuru]

actualuy I ment NOW enable you to program the attendant
anyone got a keyboard thet wrks?

 

[Morrack]

Now now IPGuru a good support tech never blames his keyboard... *grin*

Peter