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Auto Attendant

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StevengW

Technical User
Oct 21, 2006
39
US
How to? I know mailbox number XXXXXXX and type 30?
1) With the auto attendant feature, how many individual people can be set up for a business? Which feild is it? In other words, if the business had ten people or twenty people, and each individual wanted a mail box, can we do that? How many in total per customer? Unlimited. However, you want to setup the tree with single digits 1-9. The remaining customers can be accessed by spelling the customer’s name or a directory.
Define tree????




3) With the auto attendant, does the customer have the option of setting up a company directory feature? Yes.In other words, if you do not know your party's extension, press # for the company directory.


 
I assume this is an Aria system. You can use a type 30 but you also have type 31 and 32 that may be better for you.

Not sure what you mean buy

"In other words, if the business had ten people or twenty people, and each individual wanted a mail box, can we do that? "
Each user can have a mailbox but it is a type 0 for the user.

And yes you can setup a key for spell by name but it would be something other than the # key, * would be good to use or you can say press 2 to spell your parties name and so on.

Ken Means

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
 
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