Auto-Attendant transfer to voicemail? 3

[nicksterbeagle]

Using IP Office with Embedded Voice Mail.
I know the whole setup to enable the caller to dial by name, extension, etc.
Is there a way to enable the caller to be transferred directly into the extension's voicemail instead of it ringing the extension first when dialing by extension or by name?

 

[AACon]

Yes. Very simple.
Make a shortcode.
Code: #XXX
Feature Voicemail Collect
Telephone number "#"N

Now, do a transfer to #EXT, like #200 or whatever. You'll get an error about the user not existing, but it's fine, it'll work.

-Austin
I used to be an ACE. Now I'm just an Arse.

 

[nicksterbeagle]

I don't want to sound more stupid than I am, but will this short code work when the caller enters any extension number?

 

[sizbut]

Yes (for 3 digit extension numbers). You can try some filtering, for example use #1XX would only work for extensions in the 100 to 199 range.

Stuck in a never ending cycle of file copying.

 

[TouchToneTommy]

It will work if you have a selector code whose function is transfer to #100, but it won't work if the selector code is Dial by Number, and the caller inputs 100. It also won't work with the DBN directory.

 

[joe2938]

exactly as AAcon stated earlier so I will give him so pink seeing you didn't, I have done it that way and it works great