Auto Attendant Transfer to Cell - Revisited

[DoctorDia1tone]

I did a search and saw this covered in bits and pieces but I want to get it clear before I propose this to a customer:

With a Partner R 6.0 and Partner Messaging....

Customer wants to be able to call Auto Attendant.

Press 1 for Bob
Press 2 for Dan
Press 3 for Sally, etc...

External caller transfers to external phone number(cell) and releases from the Partner. (Hookflash transfer via Centrex)

The office will be unmanned for the most part....

I also read that you can forward to external number, but it hogs two CO Lines for the duration of the call...This is less desirable.

Questions:

Any minimum release level on Messaging?
Any limitation on the number of choices? (1~9)
Will the call completely release from the system after transfer?

Anything else I need to know?

This was the closest post to what I am asking:

http://www.tek-tips.com/viewthread.cfm?qid=1220669

Thanks!

Rick Williams "Doctor Dialtone"

http://www.amcp.com

 

[TouchToneTommy]

All Partner Messaging Releases (1, 6, or 7) offer Centrex transfer.

You can transfer from any selector code except 0 from any of the 4 auto attendants or 99 submenus. So yes, you can nest submenus under auto attendants.

The system will automatically Flash, pause, dial, pause, flash, pause, then disconnect.

 

[DoctorDia1tone]

Thanks, TTT!

That's what I needed to know!



Rick Williams "Doctor Dialtone"

http://www.amcp.com