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Auto Attendant Transfer to an External number
- Thread starter cdpak
- Start date
There's several methods but I believe the simplest and most flexible is the following:
Assuming all COS and COR options enabled to allow voicemail to transfer calls externally:
- Create a System Speedcall number to the desired number
- Create a Transfer Only Mailbox with the Ext DN matching the Speedcall DN (MB# and SD# do not need to match)
- Set the Menu Node option X to send to the transfer only MB
*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.
Assuming all COS and COR options enabled to allow voicemail to transfer calls externally:
- Create a System Speedcall number to the desired number
- Create a Transfer Only Mailbox with the Ext DN matching the Speedcall DN (MB# and SD# do not need to match)
- Set the Menu Node option X to send to the transfer only MB
*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.
- Thread starter
- #3
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