I have system IP Office 7.0 that has four analog lines, all answered by auto attendant. Occasionally the transfer from auto attendant will fail and AA will state that the station is unavailable. If you redial the station the system may then transfer. All lines will sometimes fail and there seems to be no rhyme or reason. Is this a known issue that an upgrade would correct? I am scratching my head on this one, Thanks
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Auto Attendant Transfer Fail
- Thread starter Dweidmann
- Start date
I bet it is embedded voicemail.
It has gotten better over time (so upgrade is a good thing in this case) but I still get the odd time that customers say it happens but it is so rare that it is not worth troubleshooting any more.
Joe W.
FHandw, ACSS (SME)
"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter
It has gotten better over time (so upgrade is a good thing in this case) but I still get the odd time that customers say it happens but it is so rare that it is not worth troubleshooting any more.
Joe W.
FHandw, ACSS (SME)
"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter
- Status
Similar threads
- Locked
- Question