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Auto Attendant Park and Page

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clintf

IS-IT--Management
Feb 1, 2008
30
CA
I have setup a hunt group that rings every phone in the parts department, option 1 from our auto attendant is set to park and page and rings all the phones 5 times if no answer then it parks and pages the call but if they still do not answer it then puts the customers back into the auto attendant any way to have this fail over to a voicemail instead of sending them back to auto attendant ?
 
Set transfer callback to 12 rings (or turn it off). Set the HG to overflow to the VM DN, add the HG extension as an ALT1 or ALT2 in the mailbox where you want the caller to end up.
 
Quick Question before i test this, with the park and page function it sends the call to the sets first rings the sets if no answer it then parks the call and pages it once they dont answer the parked call it sends them back to the auto attendant at that point i would love for it to send it to a voicemail instead of falling back to the auto attendant after the park. will your solution work for the above ?

i m trying to give employee's a chance to just answer the call if they hear the phone ringing, if for some chance they are away from there phone the automatic page function will page them 101 letting them know they have a call holding once that page is done and they still dont answer it thats where it would be nice to just go back to there voicemail, instead of auto attendant.
 
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