Hi, I'm working on a Partner VS voicemail system and am trying to instruct the office manager how to change the auto attendant message from her extension (10). I've looked in the manual on how to do this, but it still seems unclear to me. They don't need to change any of the routing (I think) behind the menu, just removing some unused mailboxes from the message options.
Also, one person changed their extension and wants to make sure they are getting their voicemails in the correct mailbox. Can I call into the system remotely and check who has what mailbox assigned to them? What is the option when you reach the auto attendant to log into the AA mailbox? I tried dialing 99#, but it said that was an invalid extension. Am I barking up the wrong tree? Again, I have the manual so if someone could direct me where to look, I'll try going that route, although the manuals haven't been too helpful yet. But that could be because I'm totally new to this system.
Thanks for all the help, this is a great website and I'm really glad I found it!
Also, one person changed their extension and wants to make sure they are getting their voicemails in the correct mailbox. Can I call into the system remotely and check who has what mailbox assigned to them? What is the option when you reach the auto attendant to log into the AA mailbox? I tried dialing 99#, but it said that was an invalid extension. Am I barking up the wrong tree? Again, I have the manual so if someone could direct me where to look, I'll try going that route, although the manuals haven't been too helpful yet. But that could be because I'm totally new to this system.
Thanks for all the help, this is a great website and I'm really glad I found it!
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