Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations SkipVought on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

auto attendant main greeting with press options

Status
Not open for further replies.

wichie13

Technical User
Feb 4, 2002
235
0
0
CA
Is there some way to create a press option (tree) or caller app for the auto attendant in AAM?

Thanks Wichie
 
Not for the main auto attendant. Those options are pretty much set. But you can make applications with their own options to handle certain incoming numbers/sites. I would suggest consulting the manual (Chapter 11) for the basics on how to do that. It's been years since I have done that and after creating a few the company I worked for at the time didn't find it all that useful and stopped using it.
 
Hey Ken, a press option Tree at the main greeting.

We created a caller app on VM and then forwarded the main line to this mail box as opposed to the auto attendant.

Not sure if there is a better way but it seems to be working, we will need to tweak it a bit but not too bad so far.

Any other suggestions that are better are welcome.

Wichie
 
No that's really the only way to do it.

Ken Means

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top