I've just got 4.2 - having had 3.3 before and I've set up an auto attendant (as far as I can see) indentically to my old 3.3 instance, as in...
1.) created my ac user so that call control works
2.) created an user on the Attendant console for the user (me for now)
3.) created users for all the people I want to see in the directory and given them all numbers and put them in departments.
4.) put the new version of attendant console on my PC
5.) checked that the directory url's are OK
AC starts up fine on my machine, logs in OK and call control works as well. But, only my own station appears in the directory and the dropdown does not have any of the departments I've created.
Am I missing something? If so, can someone put me out of my misery 'cos I've been plugging at it all day and not got any further...?
Cheers in advance if you can help!
Virgil
1.) created my ac user so that call control works
2.) created an user on the Attendant console for the user (me for now)
3.) created users for all the people I want to see in the directory and given them all numbers and put them in departments.
4.) put the new version of attendant console on my PC
5.) checked that the directory url's are OK
AC starts up fine on my machine, logs in OK and call control works as well. But, only my own station appears in the directory and the dropdown does not have any of the departments I've created.
Am I missing something? If so, can someone put me out of my misery 'cos I've been plugging at it all day and not got any further...?
Cheers in advance if you can help!
Virgil
