Auto-Attendant Call transfer

[Martin30]

Hi , i want transfer call in the auto-attendant.

Ex , when my client enter in the call pilot, press 3, the call transfer to my cellphone


I try to create transfer , Outdial Method: Line 2 ( second line ) , and Phone number ( my cellphone number ), nothing works

Note ( i dont need the press ``9`` to make external call )


Thanks for your help

 

[curlycord]

Here is the normal method example:

In phone system programming
Add each line to Pool A
Build a Route - example 005 and tell it to use Pool A and Absorb ALL
Add a Dest code 8 and tell it to use Route 005

In Callpilot programming
-Tell the Path to TRSF, EXT, ROUTE, and dial 8-XXX-XXX-XXXX





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[Martin30]

ok , i create route -005- and i add pool A.

When y create destination code 8, i got this error , User input contains invalid value.

 

[curlycord]

Ok try 9.

If you go into System Programming/Access codes then go int A and remove what ever code is there then use that same code in Dest instead.


________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.

=----(((((((((()----=

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca