How do you program the auto attendant 0 out option in a Merlin Legend? When a caller 0’s out we need them to be routed to a different number then it currently goes to.
Change the "Call Answer Service Operator" from 10 to whatever extension you require, and all calls directed to the CASO from a mailbox and the 0/timeout=CASO in the auto attendant will go to the new destination.
OR, simply change the Dial-0/Timeout for the particular auto attendant to the new extension, which will not affect 0-out from a mailbox.
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