Auto Answer via 46xxSettings and Groups

[dbuxton101]

Wondering if anyone has had any luck enabling auto-answer via the 46xxsettings file. I have added the below but it doesn't seem to work. I realize I can get it to work via the Internal Auto-Answer/FF button but this is not desirable


##############################################################
# GROUP_2
########## Add SET Statements for GROUP 2 below ############
SET AUTOANSSTAT 1
SET HEADSYS 1

################ END OF GROUP 2 SETTINGS #####################
GOTO END

 

[janni78]

Which phones do you have?

Some settings only work on Aura, HEADSYS is basically the same as enabling Off-Hook Station on the user.

"Trying is the first step to failure..." - Homer

 

[dbuxton101]

9608s - yeah i tried playing with the call center specific settings which is where SET AUTOANSSTAT 1 resides

 

[AACon]

Did you try the SET_HEADSYS_1 NoUser source?

-Austin
I used to be an ACE. Now I'm just an Arse.