Authority and Password issues using Virtualnodename for restore

[almond247]

Hello all,

A client is having password and authority issues trying to restore data from one server to another(On a different network and TSM server)he is using the correct password and can login to both servers. This a Novell cluster setup, I am thinking of resetting the password again but I don't think it will help solve the issue.

Docgwa is on (TSM server A) and DOCDRGW1 is on
(TSM server B).

I'm trying to do the restore to DOCDRGW1 but can't get through.
If I try to connect to 126.2.1.110 I get:
01/11/2007 08:52:12 ANS1025E Session rejected: Authentication failure

If I use VIRTUALNODENAME DocgwA and try to log in as DOCGWA I get
ANS1051I Invalid Password

If I use VIRTUALNODENAME and CLUSTERNODE Yes I get:
01/11/2007 08:52:37 ANS1370E The user ID entered does not have the correct level of authority to access the client machine.

Thanks for any help,suggestions or hints that might
help solve this issue.

TSM 5.3
Novell Client 5.3.4
Netware 6.5

 

[mnsunnie]

Did you try this suggestion from IBM?

http://www-1.ibm.com/support/docview.wss?uid=swg21207700

ANS1370E The user ID entered does not have the correct level of authority to access the client machine.
Technote (FAQ)

Problem
ANS1370E The user ID entered does not have the correct level of authority to access the client machine.

Cause
When accessing interface web of client TSM receives error: ANS1370E The user ID entered does not have the correct level of authority to access the client machine, using nodename of client owner.

Solution
To resolve is need to do update Client Owner Privilege:

Interface web:

- object view

- administrators

- select <node>

In operations to select Grant Client Authorities and put nodename in client nodes and in authority change to owner.

After this procedure try access client web again.