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authenticating to exchange from PC

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shanejfminc

Technical User
Dec 30, 2004
10
US
i have a 2003 Exchange server (not in use) but setup as a DC and a 2000 Exchange server. The 2000 server is in use and is where I am having issues. I had a user that the PC crashed and needed to rebuild it. The problem came when I tried to access the existing mailbox with Outlook. Kept getting "no match in address book" type of messages. I tired to copy the user, then deleted the original user, then both and recreate the user as a new account, but still with the message. I could login through OWA and get into the mail just fine, but when I tried to access the mailbox from the PC I got the address errors. The user is apart of the local admin group. The work around was to put the user in Domian Admins, authenticate to the mailbox and remove the account. I cannot allow this workaround to be the answer, so I ask what is my problem and how do I fix it. It seems as though something is goofy in Active Directory.

Cordially,

Shane
 
If you deleted the user account associated with the mailbox, check your SM to see if the mailbox has become disconnected.

If it has, then you need to just mail enable the new user account, then go into SM and connect the old mailbox back to the new user account.

I'm Certifiable, not certified.
It just means my answers are from experience, not a book.
 
Well, as it turns out, even if I create a new user I get the same "name does not match in address book", and I have to temporarirly put the user in Domain Admins to authenticate the user to "activate" the mailbox. By "MAIL ENABLE" do you mean start the mailbox for the first time as the user? If so, then that is where my problem starts. This happens ONLY on the PC in the domain....OWA works just fine.

Cordially,

Shane
 
Did you remember to join the PC to the network?

I'm Certifiable, not certified.
It just means my answers are from experience, not a book.
 
yes --- this is what I did:

Created user in AD and then maialbox in SM. unjoined PC and rejoined to network. User can login and get to everything on the network including maped drives across different O/S's. Added user to local admin group. Tried to setup mailbox as user logged into anther PC with same results. Logged into mailbox via OWA without incident. Sent mail without incident.

Unable to authenticate to the user's mailbox on a PC on the domain, unless user is part of domain admins group.

Cordially,

Shane
 
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