Audix remote connection

[BK5426]

All,
Hello I am having an issue connection to the voice mail via procom plus. I called Avaya and the can connect and login. I sure something in my settings is off but when i reach the interface i do not get prompted for login then i lose connection after a minute. Can anyone assist. Thanks

 

[wilsontec]

can you provide voicemail system version and model type (e.g definity audix,intuity audix , intuity audix LX, module messageage).

 

[BK5426]

inuity audix

 

[wilsontec]

intuity must use dial-up network method to login.
so you must have ppp connection password .
And then use web page to login

 

[wmainc]

Depends on the version of Intuity. The older (pre-LX) ones do not require dialup networking.
Do you have your Procomm set up to use ATT4410 emulation?