AUDIX Intergrated Solution III - UNIX Problem

[drewmich]

I am doing a voice mail system repair project for a client.

The VM system is a AT&T Audix Integrated Solutions III software project interfacing with a Lucent Definity System 75 switch.

The IS 3 software has a small bug in it due to a Y2K problem that developed on 9/8/2001 - the one-billionth second after one of the main program files was originally written.

This PC based Audix VM system runs on UNIX 3.2.2.

The repair solutions start with making a date change to the UNIX system date.

I have done this fix numerous times on other IS 3s this past month but with this clients system, it starts up and loads the UNIX system software then auto loads the IS 3 program directly instead of bringing the system to a UNIX prompt first.

I need to be at a UNIX prompt to be able to complete the date rest procedures and others necessary to fix the Y2K bug issues.

I just received this IS 3 in overnight UPS Saturday delivery for a rush repair and need to get it fixed this weekend. I read the AT&T UNIX manual but can't find any easy solutions to this. I know just enough UNIX to be very dangerous but not enough to shutdown or stop the AUDIX IS iii program from autobooting.

When the UNIX system is booting up, I need to find a way to stop the autoboot process before it loads the IS 3 software and get to the UNIX prompt.

Any help would be greatly appreciated.
Andrew Roach
President
Drew Communications
Lucent Voice Mail Repair Specialists
drew@triton.net
616-498-9213

 

[scarey]

try control cc just before reboot this puts the audix in a o&m state and you can turn off autoboot also their is a switch setting on the hard drive for autoboot for best results upgrade to audix 3.2.5

 

[drewmich]

Message to USER "SCAREY",

Thanks,

I have tried all the UNIX tricks we know and nothing works to get out of the autoboot cycle and to a UNIX prompt.

We need to get to the UNIX prompt to do our repair work. It looks like we are going to have to "hack" into UNX ... possibly through "Print Services" that UNIX also autoloads.

If you know of anyway to get this older AT&T 386PC running UNIX 3.3.3 to a UNIX prompt ... you are the Man. I really need to reset the password ideally.

Let em know. Andrew Roach
President
Drew Communications
Lucent Voice Mail Repair Specialists
drew@triton.net
616-498-9213