Audix - Call to ext. 1111 go into mailbox of ext. 2222

[Ryckee]

I am relatively new to the Audix world ... former Aria/Octel and Nortel CallPilot admin. I am looking for a "How to" on having calls that come in on ext. 1111 go into mailbox of ext. 2222. eg. An admin does not want her bosses calls to go into her bosses x.1111 mailbox, which she has to check and just wants his calls to go into her x.2222 mailbox when someone calls his number. ie. How is the extension integrated to let audix know what mailbox to send the caller into? Like in the old Aria/Octel it would key off the Name field by having the associated mailbox put in the name field.

 

[wellco9530]

Simple enough :

Audix Admin
change auto attendant routing
routing table

x1111 column #1 > schedl bus1>hol1> x2222 day/night service

Should do it, might want to add a msg wait light for 1111 to 2222

...bob...

 

[AvayaTier3]

display subscriber 2222                                              Page 1 of 3
                                 SUBSCRIBER

         Name: CLASSIFIED                             Locked? n
    Extension: 2222                                 Password:
          COS: AA                              Miscellaneous:
Switch Number: 1                          Covering Extension: 0
 Community ID: 1                           Broadcast Mailbox? n
Secondary Ext: 1111
 Account Code:

Here is another way to have two stations with one mailbox.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]