oortizbosch
IS-IT--Management
Hi,
I have a Nice CallFocus II Ver. 8.8, which Audit Trail does not register the object being modified within Administrator. That is, if Supervisor A logs into Administrator and change the profile of Agent X (for example, the loginID), this is what the Audit Trail reports:
Date User Action Application
11/03/2005 Supervisor Z Object ___ was modified. Administrator
Audit Trail is capable of registering everything, but the modified object. Have anyone see this before? Any solution?
-oortiz
I have a Nice CallFocus II Ver. 8.8, which Audit Trail does not register the object being modified within Administrator. That is, if Supervisor A logs into Administrator and change the profile of Agent X (for example, the loginID), this is what the Audit Trail reports:
Date User Action Application
11/03/2005 Supervisor Z Object ___ was modified. Administrator
Audit Trail is capable of registering everything, but the modified object. Have anyone see this before? Any solution?
-oortiz