Audiofiles on BCM 400

[Murksel]

Hi guys,

got a problem with a BCM 400 Rls 4, all latest patches are installed.

When playing MusicOnHold or listen to custom messages (AA or CC) it plays normal - stops - suddenly starts to play the file with immense speed (highpitched sound) then playing it normal for a while and begins again.

Seems to me like a buffering issue but memory has been upgraded to 512 MB and files with different Sample Rates and Channels (1, 2).

Any ideas?

 

[Wallysworld]

I'm not sure about memory issues, but any MOH troubles I have, are always related to the input source (the recordings themselves) or the connection. This doesn't sound like a connection, but the obvious question is have you listened to the recording?

 

[Murksel]

The files are fine.

 

[vztech]

Not sure why MOH would do this but as far as the AA & CCR Nortel recommends a certain bite rate you can find in the NTP's ( if this was an imported file)

if it wasn't then I would say it's internal hardware.

It's only dialtone-VZ