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Audiocodes DT 3209 CTI Card Closed Channels

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jallen0916

Technical User
Oct 7, 2013
14
US
I have a DT3209 T1 card in a dell server that stopped working all of a sudden two days agao. I have tried rebooting server, disabling and re-enabling card, swapping cables. Nothing has worked so far. I can open and close board via SmartView , but channels will not open and gives no reason. This card is direct connect to the PBX (Siemens HiPath5). HiPath reports Yellow alarm on distant end. Smartview reports MAster B and Master A alarms after attempting an MTSSysStartup. Anyone have experience with this type of board. Requested support account from Audiocodes, but not sure how much help I will get as we both the card used via Uptivity/InContact for their telephone survey system.
 
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