I need some information regarding windows audio service stopping and having to be manually restarted for sound to work. Some background on the issue problems with audio occurred after a virus was detected and removed, various other issues led us to reformat and restore to factory specs. After reformat PC ran very well. PC delivered to customer a couple of weeks later problem started again. Other issues noted, Windows does not pop up and ask “what do you want to do with this” dialog when a CD or camera card is inserted. Also internet history shows some questionable sites that have been visited, questionable sites were also noted after the problem occurred originally.