audio groups

[letman2]

I am thinking about setting up audio groups on cm 6.1. My existing val board is in a g650. I would like to use my g450 as the second source. Can you mix gateways like this? Do I have to copy my existing announcements to the new val board?

 

[4merAvaya]

Yes, you can mix gateway types. The resource on the G450 is a virtual VAL (no hardware). You will have to FTP the files to the G450.

Note: After announcements are in an Audio Group they cannot be changed using a telephone set to record/re-record. You have to remove the announcement fro the Audio Group, record it, FTP it to the other VAL resources, then put it back in the Audio Group.

Kevin

 

[letman2]

thank you for your reply. We change our announcements all the time and different groups manage there own announcements. Audio groups would not work for us.

 

[4merAvaya]

Might not be a bad idea to copy all of the announcements from the TN2501 to the G450 as a DR solution. If you lose the VAL board you just have to change the announcement port in the CM.

If your announcements change frequently, make it a weekly practice.

Kevin