Audio and Video Jitter/Stuttering

[brianpaterson]

I have just built a new system (XP Pro SP2)however when I drag the mouse it stops for a fraction of a second and then catches up. The same thing happens with audio which is really annoying and rules out watching DVDs or listening to music.

Any ideas for where to start looking?

B-)
Brian
brian_s_paterson@yahoo.co.uk
(*underscores get lost with the underlining)

 

[linney]

Test the Mouse in Safe Mode and make sure it works OK there.

In Normal Mode, try eliminating the cause of the problem using these articles.

310353 - How to Perform a Clean Boot in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310353&FR=1&PA=1&SD=HSCH

316434 - HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;316434&FR=1&PA=1&SD=HSCH

310560 - How to Troubleshoot By Using the Msconfig Utility in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;310560&FR=1&PA=1&SD=HSCH

158532 - Goosebumps: Sounds Skip and Repeat During Videos

http://support.microsoft.com/default.aspx?scid=kb;en-us;158532&FR=1&PA=1&SD=HSCH

812610 - Audio File Sound Skips During Image Transitions

http://support.microsoft.com/default.aspx?scid=kb;en-us;812610&FR=1&PA=1&SD=HSCH

Q: Why does WMP play too fast or too slow?

Read the answer here.

http://www.nwlink.com/~zachd/pss/pss.html

HOW TO: Verify Unsigned Device Drivers in Windows XP

http://support.microsoft.com/support/kb/articles/q308/5/14.asp