I am trying to push out an audible alert using CCCv5. I set up RTV to forward Calls Waiting and Longest Wait to the PC Wallboard but could not get the beep to alert the agents. I made sure sound card, volume is ok. It does shows a splash screen when it hits the normal treshold but does not beep...
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Audible Alert on CCCv5
- Thread starter pdobluis
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I am trying to push out an audible alert using CCCv5. I set up RTV to forward Calls Waiting and Longest Wait to the PC Wallboard but could not get the beep to alert the agents. I made sure sound card, volume is ok. It does shows a splash screen when it hits the normal treshold but does not beep...
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