I have a follow up question to your responses, for which I thank you.
Original question: Customer has MICS 7.0 with PRI. They have 3 companies. When an employee makes a call, they want the caller ID for the appropriate company to show up at the remote end. Their telco service is able to program trunk groups on the PRI that will send out the appropriate caller ID. Problem is, we can't figure out how to put the PRI channels in different line groups on the MICS, so the employee can dial '9' or '8' and access the trunk group on the PRI that is appropriate for the call. Possible?
New Question: How will the OLI feature work when one employee makes outbound calls from the same phone on behalf of all 3 companies, and wants to be able to send the right caller ID for each call?
Original question: Customer has MICS 7.0 with PRI. They have 3 companies. When an employee makes a call, they want the caller ID for the appropriate company to show up at the remote end. Their telco service is able to program trunk groups on the PRI that will send out the appropriate caller ID. Problem is, we can't figure out how to put the PRI channels in different line groups on the MICS, so the employee can dial '9' or '8' and access the trunk group on the PRI that is appropriate for the call. Possible?
New Question: How will the OLI feature work when one employee makes outbound calls from the same phone on behalf of all 3 companies, and wants to be able to send the right caller ID for each call?