We have two attendants, have always had all calls go the the principal attendant, When she needed a break an if someone is at the second console she would go position busy and the other would turn position bus off. Call would ring at the second attendant. Now they want the calls to go to both. With both attendants available all calls ring at the principal attendant. Both attendants are in group 1, the vector line2 "queue-to attd-group" does it need a group #
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Attendent console calls
- Thread starter lsbarker
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