Attendant Consoles DID ????

[boyzee]

Hello All, l am new to meridian at the moment but learning slowly,

my question is this, please bare with me

my main incoming DID is DN 100 which is converted by the IDC table to Voice mail for a welcome announement which then gets passed back to DN 100 and the Attendant Console rings but in ld 21, l have looked at LDN_DATA, ATT_DATA but how does the call to DN 100 end up at the console ????? The attendant console does not have key 0 set as DN 100 but to BVR

 

[PERRYPJ]

YOU WOULD HAVE TO GET INTO MAIL AND SEE WHERE THE MAIL IS SENDING IT WHEN YOU 0 OUT IT MAY BE THE EXT OF THE CONSOLE

OLD ROLMEN WORKING ON NORTELS

 

[boyzee]

Mail is set to revert DN 100 (Switch Board console) and the menu keys are all set to CL 100, so l know the switch boards main number is 100 but the main incoming number (100) is not mentioned in any of the following gate openers
ld 20

PT0000
REQ: prt
TYPE: 2250
TN
CUST
DATE
PAGE

TN 004 0 00 12
TYPE 2250
CDEN 8D
CUST 0
SGRP 0
SETN 004 0 00 13
ANUM 01
IADN
ALPD NO
SSU 0010
ICDR ICDD
ABAN ABDD
CPND CNDA
PRES 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19
AADN
DNDI DNDA
DAPC DAPA
LANG 00
KEY 00 BVR
KEY 01 BKI
KEY 02 DPS
KEY 03 SACP
KEY 04 EES
KEY 05 RDL
KEY 06 PRK
KEY 07 SSC 0010
KEY 08 MTM
KEY 09
KEY 10 PRG
KEY 11 ADL
KEY 12 DDL
KEY 13 ADL
KEY 14 ADL
KEY 15 ADL
KEY 16 ADL
KEY 17 ADL
KEY 18 MDT
KEY 19
ATT_DATA
OPT ABDD AHA EBIN BIXA BLA BOHA DNCA DRE
DNX DRE FACD IC2 ITG IDP XLF XBL
FKA MCTD NCA CUI MWUD LOA PSA RECA
REA SYA SLD SIAD THPD ATDA
ATDN 0
NCOS 7
CWUP YES
CWCL 2 4
CWTM 10 20
CWBZ NO NO
MATT NO
RTIM 20 30 30
ATIM 0
AQTT 30
AODN
SPVC 00
SBLF NO
RTSA RSAA
SACP SNGL
ABDN NO
IRFR NO
XRFR NO
ADHT 0
AFNT 0
AFBT 0
IDBZ NO
PBUZ 02 10
ICI 00 LD0
ICI 01
ICI 02
ICI 03
ICI 04 DL0
ICI 05 RLL
ICI 06 LCT
ICI 07 CFN
ICI 08 CFB
ICI 09 INT
ICI 10
ICI 11
ICI 12
ICI 13
ICI 14
ICI 15
ICI 16
ICI 17
ICI 18
ICI 19
RICI
AWU_DATA
AWU YES
ATRC NO
RANF
RAN1 000
RAN2 000
LA11 000
LA12 000
LA21 000
LA22 000
LA31 000
LA32 000
LA41 000
LA42 000
LA51 000
LA52 000
R2BN 00 00
R2ED 00 00
NRWU 5
TAWU 3
WUD NO
STE NO
LDN_DATA
OPT XLDN
DLDN YES
LDN0 784784
LDA0 01
LDN1
LDA1
LDN2
LDA2
LDN3
LDA3
LDN4
LDA4
LDN5
LDA5
LDBZ
ICI 00 LD0
ICI 01
ICI 02
ICI 03
ICI 04 DL0
ICI 05 RLL
ICI 06 LCT
ICI 07 CFN
ICI 08 CFB
ICI 09 INT
ICI 10
ICI 11
ICI 12
ICI 13
ICI 14
ICI 15
ICI 16
ICI 17
ICI 18
ICI 19
NIT_DATA
NIT1 7000
TIM1
NIT2
TIM2
NIT3
TIM3
NIT4
TIM4
RPNS NO
ENS NO
OAS_DATA
ODN0
ODN1
ODN2
ODN3
ODN4
ODN5
ODN6
ODN7
ODN8
ODN9
ASTM 30
HDOPT 0
HDTM 30
ROA_DATA
OPT ROX
RICI
TIM_DATA
FLSH 80 200
PHDT 30
DIND 30 32 30
DIDT 14 16 14
LDTT 6
DLAT 0
BOTO 14
DBRC 60
RTIM 20 30 30
ATIM 0
AQTT 30
ADLD 0
AFNT 0
NFNA 0
ADHT 0
HWTT 300
NIT 8
FOPT 0

 

[wdhb]

In your print out IC1 = LD0 which may = 100. To do this I would assume your IDC points 100 to a diffrent DN which is probably an ACD NCFW to mail. Also, I thought the default 0 option in MMail was to DN 0, not an LDN number

 

[boyzee]

Thanks for your help, l have found the problem but as the M2250 console is new, does anyone have a idiots guide to understanding the console because looking at the NTP's
LDN_DATA and ATT_DATA for the ICI keys seem to be duplicated.
l would like to know how l could create 2 different consoles with different ICI assigned ie
Console number 1 as shown above and
Console number 2 have different ICI keys

 

[wdhb]

The ICI keys are common to all consols in the same customer. If you wanted different LDNs appearing on different consols you would need Tenanting. The easiest way to acheive what your describing is to ditch the 2250's & use M3904s

 

[boyzee]

Thanks for for all your help