Attendant Console

[NerdyOne]

We are running on a rebuilt CCM version 4.1(3)sr4d. For some reason or another, one of my Attendant Consoles is connected to the CallManager just fine.

The other, however, does not. I get logged in, but the Call Control Up does not initiate. All it says is "Trying...".

Now, I inherited this Callmanager from an employee who is no longer here, so even the most obvious answers would be a good suggestion.

So thank you, in advance, for all your help!

 

[pmoorey]

Hi,

My guess is that the Directory number of the Attendant Console is not associated with the AC user account in the Global Directory...

It sounds like the client is configured okay seen as the userid/password worked correctly.

Just my thoughts!

HTH

Peter
CCNA, Cisco Qualified Specialist