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Attendant Console

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jimeec

jimeec

MIS
May 29, 2003
207
US
If an agent is logged in and walks away and a call is presented to her phone line 2 in this case,will the call hunt to the next available or longest idle logged in member after a certain amount of rings or just continue to ring?

I have the hunt group set to longest idle and the line 2 on the set has blank hunt/fna fields.
Any help is appreciated.TX.JimC-
 
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