Hi all,
I have been asked to setup our attn console with a queue that will hear 3 rings then play a message and then repeat until answered. I understand some vectoring, but I haven't played with the attn console yet (in the switch)
My current setup:
call in -- audix auto-attn -- press 0 - transfer to LDN 7399 -- LDN - attn 1 (we have only one) calls ring until recpt answers.
Just looking for a push in the right direction with this.
Thanks
Jason
Definity G3 CMS2(r12)
I have been asked to setup our attn console with a queue that will hear 3 rings then play a message and then repeat until answered. I understand some vectoring, but I haven't played with the attn console yet (in the switch)
My current setup:
call in -- audix auto-attn -- press 0 - transfer to LDN 7399 -- LDN - attn 1 (we have only one) calls ring until recpt answers.
Just looking for a push in the right direction with this.
Thanks
Jason
Definity G3 CMS2(r12)