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Attendant blind transfer

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runlun

IS-IT--Management
Dec 12, 2006
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Hi

An incoming call to attendant using M2250 cannot transfer to a phantom DN unless waiting to the called party has answered, rls 7.6
I am not sure how to solve this, maybee someone know. Phantom DN is forwaredet to an external number

Rgds

runLun
 
I usually use ACD to do something like that.
I build an ACD que using your phantom Number or another DN to test
Give the ACDN que 1 agent and set NCFW(Night Call Forward) in the ACD for the desired # you want to dial out.
See if that will work for you.

To try to answer your first question post the TNB of the phantom TN here so we can see it.
Using the
ACD method does not take away from your set license's
 
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