switchboard attendents have recently been receiving audible alarm with display showing "Bradley,M 7215 emerg q" its the emerg q part which is causing me concern. Bradley,M 7215 is part of a non-eas split/skill could this be related with queue lengths on this Hunt group?
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Attendant alarm 'emerg q' 1
- Thread starter fil977
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Hi,
May be this calls is caused by Emergency Access to attendant by Off-hook Alert (see system-parameters features)?
More info you can get from command:
display display-messages call-identifiers
If your attendant had recieve Emergency Queue Full redirection call it must be displayed "qf" by default.
RGRDS
May be this calls is caused by Emergency Access to attendant by Off-hook Alert (see system-parameters features)?
More info you can get from command:
display display-messages call-identifiers
If your attendant had recieve Emergency Queue Full redirection call it must be displayed "qf" by default.
RGRDS
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