Attachments Not Received

[ChrisBelzona]

I have several users who report attaching documents to e-mails but the initial receipient does not receive them - (also had the situation where the document appears in the e-mail message sectio)

It seems to be the receipeients setup rather than something Goldmine is doing - just wondering if anyone else has had this problem and knows how to solve it.

 

[TheIntWizard]

I have seen this with attachments that are part of the body of the email message - GoldMine tells you that it has attachments, but it actually doesn't, or you are seeing them.

Also, if the local user or the Users user group doesn't have rights to the folder when GoldMine by default saves attachments, then they will be saved to templinks and be lost to GoldMine

The Wizard

http://www.integrationwizard.com

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