We have about 500 users in our building that use attachmate Extra! 7.11. Every week, without any warning or pattern, we have somebody with this problem.
1) Attachmate will load, but when the session is started it will not connect. All we get is a page full of green dots "."
2) If close the application and look in task manager, the Extra!.exe is still open!
3) If I recreate the user's profile in XP, it fixes the problem but it is very very time consuming and I'm looking for a better solution.
Any ideas?
1) Attachmate will load, but when the session is started it will not connect. All we get is a page full of green dots "."
2) If close the application and look in task manager, the Extra!.exe is still open!
3) If I recreate the user's profile in XP, it fixes the problem but it is very very time consuming and I'm looking for a better solution.
Any ideas?