Attaching Web Pages to ACT! Standard 9.0

[db88]

After installing newest update this feature is not working.

Prior to the latest udpate it was not fully functional. For example when you opened the Attach Web Page To Contact screen if contact was not in your database and you attempted to Add New Contact it froze the program.

Any suggestions.

 

[GLComputing]

Can you give the exact steps you are doing?

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

 

[db88]

Go to any webpage, click on the add to ACT! contact icon. A screen that allows you to choose the contact name appears. If the contact name is not in your database there is a button that enables you to create a new contact. Once you click on that the screen appears behind the previous screen and you cannot see it or ACT! freezes. I have spoke to ACT! support and it appears that this is a known issue.

Also it appears that when you install the lastes upgrade the attach to webpage feature does not work at all.

 

[GLComputing]

Can you let me know:
a) which update this stopped with (was it 9.0.1)?
b) Which version of IE you run?

If I can't find a solution, you might ty this in the mean time -

http://itdomino.act.com/act.nsf/docid/18046

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

 

[db88]

Thank you. 9.01 and 6.0.

 

[GLComputing]

In this setup, when you click on the icon it freezes the system?

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

 

[GLComputing]

Here's a fix (took me a while to figure it out):

From a command prompt, in the act install folder (usually C:\Program Files\ACT\Act for Windows), enter this (it's all one long line):

Regasm "C:\Program Files\ACT\Act for Windows\PluginsAct.UI.InternetExplorer.Plugins.AttachFile.dll" /codebase "C:\Program Files\ACT\Act for Windows\Plugins\Act.UI.InternetExplorer.Plugins.AttachFile.dll"

Should work again

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au