ATL P1000 changer with Arcserve2K / E6300

[keenc]

Environment:
ATL P1000 library w/ 2 DLT7000
(Library firmware 1.2, DLT firmware 1EAB)
Adaptec AHA-2944UW SCSI card
Arcserve2k w/ Tape library option + all the patches from CA
Win2k w/sp2

Error:
E6300 Win NT Scsi Port error ABSL:2010 CMD:0h SCSI Cmd retry.

DLT drives worked fine on their own.
Veritas BackupExec worked fine on the same PC and library.

Any ideas?

Thanks in advance.

 

[jimpames]

http://support.ca.com/techbases/as2000/arc2000.html

ATL P1000 firmware 1.11 max drives 4 max slots 30
Your firmware is not on the certified device list.
Contact the manufacturer.

See the Tek-Tips FAQ for Arcserve Patching. Click my name in the "top experts" column on the right, above, and you can link to the FAQs I have written. Jim P. Ames

http://www.jimpames.com

jimpames@hotmail.com