ATI WDM Rage Theater Video error preventing hibernation

[chesneyj]

I have an ATI Radeon x700 video card. I recently had to install a new hard drive. I use Hibernation with Windows XP. With the old hard drive, this wasn't a problem. Now if I try to go into Hibernation, the following error comes up: Device driver for "ATI WDM Rage Theater Video" is preventing hibernation. I tried to download an updated driver from ATI but that caused the system to believe there was some new hardware that it couldn't install so I removed the updated driver.

Has anyone encountered this problem before?

Brenda Sherrod

Brenda Sherrod

 

[ski]

When you tried to install the updated video card driver, did you start in Safe mode, uninstall the video card's old driver in Add/Remove Programs, remove the video card from Device Manager, restart normally, let Windows recognize the card, and then install the updated driver?

 

[chesneyj]

Nope, that sounds like a wonderful suggestion. I will try that and post back the results.

Thank you!!!

Brenda Sherrod