ATA used for outgoing Fax

[dowjonestt]

Customer is using a fax machine for outgoing only and wants to avoid paying for another line so I used an ATA to grab a line from POOL-A

I placed an ATA on it and can not get it to pick up a line pool instead it keeps starting out with internal dial tone and then I have to dial 9 to get an outside line.

Since this is a fax machine I want to avoid making the client remember to dial 9 first. I can not seem to get the ATA to comply.

Any suggestions for programming?

Thanks!

 

[oldpolelineman]

Go to; Terminals & Sets
Show set;
go to prime line; make line pool A
go to Capabilities;
go to Hotline ;make Extrn ;enter Feature 78 (pause)
make sure to go to next
You shoule be able to go off hook and get externial dial tone without dialing 9.

 

[dowjonestt]

Thank you. Will this take advantage of all 5 lines in this Line Pool-A group if some of the lines in this group are busy?

 

[bluemr2]

Yes.

 

[dowjonestt]

Thanks. I will try this today.

 

[hawks]

If the pause don't work then just change
Prime Line to Intercom
External dial to 9

 

[dowjonestt]

Work like a charm. Thanks!