ATA problem with flash + feature code

[jpanzer]

Hello-

I have an 8x24 system, DR5 here at my house. I bought two more ATA adapters for the system to work with a faxmodem for sending faxes out and for some other phone/modem testing. These are the older ones that had the cords directly attached to them and have the phone plugs on the bottom. I got them for dirt cheap (and I mean DIRT cheap).

Question is: How can I get it to recognize feature codes? I do a flash on my phone (using a basic 2500 with flash key) and I hear silence. As soon as I hit *, I get an internal dial tone again without even dialing my feature code.

I'm hitting my head against the wall on this one: what am I doing wrong? Or am I doing anything wrong? The only other ATA on the system is the bigger sized one the same size as the M8 and C6 device. I can do a flash and then the * + feature code on that extension and it works OK.

Thanks!

John Panzer

 

[exsmogger]

I use these old ATAs because when you set the prime line to "pool" you get outside dial tone when going off hook. I use one on our BCM for the fax machine so we don't have to dial 9 to make a call. Try changing your prime line to intercom or none and see what happens.

Brian Cox

http://www.jandjcommunications.com

http://groups.to/jandj/

 

[jpanzer]

Brian-

Followed your advice. Prime line was already set at intercom. Changed to none also. What happens now after I changed this is I get the sound for "denied" or "try again" over the handset like it sounds on a digital set and then get the dial tone again. Tried to set the number of intercoms to 2 but it won't hold it after I exit programming.

John Panzer

 

[Bob3470]

I have a old manual for an ATA 2 and it was for DR1 to DR2 and all you had to do was LINK and the code they didnt use a star then. eg CAll Forward would be LINK 4 and to cancel it was LINK 1 - 4. I see if I can find an older manual.

 

[jpanzer]

Well, the system I have is DR5. But these are the ATA's that were some of the first. I tried to do flash + feature code, and it does nothing. Anyone else have advice?

John Panzer