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ATA II on a BCM 50 R5 not able to dial out

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Woodie41

Technical User
Oct 24, 2011
55
US
We have BCM 50 R5 and are trying to install three ATA II on the main cabinet. We purchased four analog station licenses and those work. We are trying to install the ATA II and we get dial tone but we are unable to dial out wtih touch tone dial when we use pulse it does work. We can receive calls on the ATA II and we can hot dial through the ATA II but are unable to dial out with touch tone. Could this be three bad ATA II or is there a compatability issue.
 
we get dial tone but we are unable to dial out wtih touch tone dial when we use pulse it does work"

change the setting from Pluse to Tone
 
Yes assuming the lines are set up as pulse

either its the lines or the ATA is set to pulse
 
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