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ATA / cordless for night service ring group

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nessman

IS-IT--Management
Oct 17, 2006
537
US
Customer has a BCM450 v6. We recently installed an ATA for an analog cordless phone for a night manager to carry around to answer incoming calls when she's not at her desk.

They have 8 loop start lines into the system... but on the ATA they can be only set to "ring-only" and I had to remove them from the ATA so the phone isn't ringing during the day, all day long.

During night service - if I add the ATA to the ring group - will the phone still ring without the line appearances assigned to the phone itself? So long as the ATA can hit Line Group A, they should still be able to make outbound calls even without line appearances on the ATA itself, correct?

Also - second dial tone... dial 9, no ring tone... so I set SDT to 9 - presuming this won't affect any of the digital phones on the system (sorry - working remotely... can't test til I go on site). But they won't have to dial any additional digits to get an outside line now right? So it's 9-1-xxx-yyy-zzzz or 9-yyy-zzzz as always? Not an additional '9', correct?

Thanks.
 
Lines can be Unassigned
Only have the DN assigned to your night service and then it will only rings at night.
They will still have outbound access.

SDT is to give dial tone to ISDN/PRI/Voip lines because the provider does not.

You have POTS lines so if the carrier requires you to dial 9 then yes two 9's required.
You could billed a route though...

i.e.
Route 005 use Pool A, dial digit of 9
Dest Code 8 use Route 005

Now on ATA dial 8 for a line out and it will dial the 9 for you for the carrier.






=----(((((((((()----=
curlycord

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Toronto Canada
 
OK... makes more sense now. Thanks for clearing that up.

Carrier doesn't have an access code to dial out on (i.e., like a Centrex line). Just that they don't get a dial tone when they press intercom - then 9 to get out to line pool 9. No problems getting dial tone when pressing the line appearance on their phones though. Weird...
 
If you are getting no dila tone when pressing 9 then you have a line in the line pool that does not have a line connected to it.

Marv ccna
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Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990
 
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