namesrhard2pick
Technical User
I added an ATA 186 in call manager 4.2. When the device is connected to the network call manager is not seeing it. I used the MAC address on the label located on the device. Any idea?
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ATA 186
- Thread starter namesrhard2pick
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Iwontremember
IS-IT--Management
did you actually add it as an ATA or possibly add it as a phone by mistake?
Hope this helps.
Hope this helps.
- Thread starter
- #4
namesrhard2pick
Technical User
I found a couple issues.
1) The original switch port was not configured on my voice vlan.
2) The MAC address I entered manually had a typo.
Informational, when I plugged the device into a good port it actually auto registered, this is how I found the MAC typo. All I have to do now is manually adjust some of the settings and assign my DN.
1) The original switch port was not configured on my voice vlan.
2) The MAC address I entered manually had a typo.
Informational, when I plugged the device into a good port it actually auto registered, this is how I found the MAC typo. All I have to do now is manually adjust some of the settings and assign my DN.
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