At this time we going to upgrade our Avaya licenses, Need to know about where cost is involved ?

[Avayacoolstuff]

Hello team,

This is wonderful website which always helps me than avaya analysts!

I want to know from below licenses, where is the cost involved in detail?

.station/agent licenses- CM
.Call center- Agent elite,BCMS agent licenses
.CMS supervisor licenses call center reporting
.WFO licenses, WFM recorder Licenses, customer feedback licenses
.CBA channel Licenses

 

[phoneguy55]

You should get a quote from your Avaya Business Partner.

 

[DAVIDPAYNE]

As phoneguy55 said, contact an Avaya Business Partner. Only Avaya or a Business Partner are going to be able to help you with cost.