Assisted Transfer without Ring Back

[GigaG]

Does anyone have any idea why I wouldn’t be getting Ring back on an Assisted Transfer?? The transfer goes through fine, but the user who makes the call hears dead air. The extension is on the same IP office and the IP office is @ version 3.2(57) and VPro is 3.2 (33)





Thanks,



MCP ACA-I CTP

 

[ProviderReborn]

Thats what an assited transfer is.
It will either play MOH or in the case of 4 onwards a beep beep tone.



ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement
CCNA - Working towards.

 

[GigaG]

what do you mean by 4 onwards?

MCP ACA-I CTP

 

[dphoneguy24]

Release 4.0 and higher I think is what TheProvider is meaning

 

[Bas1234]

You can record a ringback tone, put that as holdmusic.wav in the ipo. But i think you have ticked "Use External Music on Hold" thats why you don't hear the beepbeep.

greetzzz....Bas

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[ProviderReborn]

There will be nothing with his 3.2 release just some hard core Dead Air.....

ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement
CCNA - Working towards.

 

[jamie77]

Plug something into the Audio port on the back on the system or get a .awv file onto your TFTP server.

As mentioned above, you basically don't have and music on hold.

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Fooball is not a matter of life and death-It is far more important!!!!